Mad 4 Blog

It always makes sense to ask successfully acquired clients and customers how they came to hear about your business. By carefully comparing how well each of your advertising efforts performs, you can bulldoze past a lot of trial-and-error and simply direct your budget toward what works, both in quantitative and qualitative units. For example, if no one’s seen that ad in the newspaper but everyone heard about you from a friend or relative, you may wish to pull your print ads and focus on buzz-generating word-of-mouth campaigns–or even reward former patrons for referring a friend. And if you’re reaching a higher caliber of clientele via brochure than billboard, you’ll certainly want to bring your message down to the smaller scale, which can also cut back cost.

These days, tracking is everything when it comes to building successful campaigns. Online, it’s perfectly easy to determine how a person landed on your page; analytics mark each click-through by its referring links, search engine source, browser type and even the viewer’s physical location—it’s not only effortless, but also automatically built into most website content management systems. But even online there’s always more you can do; when it comes to e-commerce, many shopping outlets utilize codes. Asking buyers to enter a code before they take advantage of a sale helps marketers to track which sales and campaigns were more successful than others, and to help determine if shoppers heard about it from a newsletter, referral or ad. This is why you might see several usable codes available for the same sale, depending on where you hear about it.

In what other ways can coding and tracking be used in your business endeavors? Mad 4 Marketing recently posted job listings on several career search websites. But each posting required us to pay a fee, and since we weren’t sure which websites or which wording would be most successful for attracting the best new teammate, we decided to generate a few different ads. We asked job candidates on each board and posting to reply with a different subject line. This took a little more time and thought, but we were able to see from where we were getting hits, and what kind of prospective employees were nipping the bait. After the first week we cut our ad placement (and cost!) in half and only used phrasing that was clearly expressing our desires to the most qualified candidates.

Another example is Satori’s text message campaign. In 2008, we used a lot of on-the-scene guerrilla marketing to advertise for the newly opening apartment rental community in Fort Lauderdale. We wanted to reach out to those who already lived in and loved the surrounding area of South Florida. At each event (such as street fairs, art shows and the boat parade), we advertised the chance to win six months’ free rent by texting a code to a given phone number. At each event, the code differed. That way, we could see which community event had directed the most participants to our giveaway, as well as which regions or crowds were most interested in Satori. This information turned out to be extremely valuable in later marketing endeavors, such as choosing local ad placement.

The bottom line is that tracking efforts are a smart investment in the future. It means looking past today’s brochure or even tomorrow’s website, toward next year’s entire marketing strategy. Tracking provides you with the tools to always understand and surpass prior tactics–and no matter what, this means that you will ultimately succeed.

Every fashionista worth her Balenciaga bag knows that the September issue of her glossy magazine is the most critical issue of the year, complementing the hype from New York City’s Fashion Week with cold-weather ensemble suggestions featuring the newest fall styles. The September issue traditionally expands from approximately 300 pages to somewhere over 700 pages (or 840 pages, according to the most recent record set by Vogue in 2007). Naturally, the September issue of any fashion magazine is the one that sells the most copies, and correspondingly sells the most interior magazine ads. It is these print ads which largely finance the continued production of the magazine.

Which is exactly why it’s such a grave concern that the past two years have shown a steady decline in magazine ad sales, which culminated in the dramatically dangerous dip in sales this year. Many magazines showed up to a 22% decrease in ad sales from recent years, including a loss in the double digits for some of the most well-known fashion and beauty magazines. This year, Anna Wintour oversaw a quick-fix brainstorm where funds were spent encasing the slimmer-than-usual September issue of Vogue in wrappings with a chic leather handle and buckle-clasp, proclaiming, “CAUTION (still) HEAVY.” Tongue-in-cheek, it was a clever sales gimmick–but only a temporary band-aid on the much more permanent (and far more solemn) problem of decreased ad sales.

And it’s not just fashion magazines that are suffering. From National Geographic to Scientific American, all magazines are feeling the drought. In fact, all print ad sales have dropped an average of 30% since last year. In an economy where newspapers across the country are closing down on a regular basis, the magazine industry must be apprehensive about its own future. Advertising experts caution that magazines should take heed of their recent losses. Magazines are advised not to cut their losses and bury their heads in the sand, blaming the economy and waiting for the slump to pass. One of the more likely culprits is the world’s increased wariness about its investments; caution has moved investors to examine new and alternative advertising options in pursuit of more aggressive and traceable ROI–such as web and mobile marketing.

This may also be why digital revenue for magazines is on the rise, with income from non-static sources doubling between 2006 and 2007 alone (presumably in direct proportion to a greater overall effort by magazines to modernize). And it’s advised that magazines continue seeking cutting-edge alternatives for their marketing strategies. Through interactive marketing, magazines will be able to rebuild relationships with their audiences in a new, modern way-before the chance is lost for good. In the past year, newsstand magazine sales have decreased by an estimated 12%. Better-than-ever subscription costs simply haven’t been enough to salvage proceeds in this economy. With competition from online blogs, newsletters and, well, digital magazines, it seems like print magazines are going to have to sharply redirect their focus and funds if they hope to survive.

Hopefully, they will embrace digital solutions and come up with smart, strategic plans to save print magazines from extinction. Because tech-savvy as readers are today, it’s still just not as easy or rewarding to flip through a laptop from a cabana chair on the beach.

When we first learned we would be working with Baptist Outpatient Services marketing team on their new Breast Center campaign, we were extremely excited. The center was to be the very first Baptist Health facility of its kind and was eagerly awaited. We had the utmost belief that our client would create an exceptional center and we were privileged to help in its branding and promotion.

This was a chance to help those with suspected or diagnosed breast cancer to, as the tagline suggests, get treated better at a place that would provide the respect and compassion they and their families deserve. We needed to create a look and feel that would separate itself from the competition, provoke an emotional response from the target audience and encompass the center as a whole.

Creative concepts began by a review of the facility’s interior swatches. The center’s bamboo floors stood out from the start as something to bring to the foreground. We started to see the center as a place to go for healing and soothing during a very difficult time and we wanted to reflect this in the creative.

Once the campaign’s ‘zen’ look and feel was established, a double page spread was created for placement in high-end lifestyle magazines. This was intended to resemble magazine editorial. Its title was ‘5 Reasons Why Not All Breast Centers Are Created Equal’, and we saw it as something our audience would read while relaxing on the sofa on a Sunday afternoon.

Elements such as white orchids, sage green bamboo leaves and the tagline treatment with a pink ribbon, a recognizable symbol of breast cancer awareness, all worked in conjunction to communicate the peacefulness of the center while also appealing to our target market.

The team at Mad 4 Marketing worked hard to make this a campaign of which to be proud. Spanish and English materials included a direct mail postcard, VIP invitation, physician preview reception invitation, mall signage, event banners, print ads for various community and regional publications, and collateral such as a breast health brochure, scheduling cards, thank you cards and a breast cancer information binder cover, as well as a landing page with banner ads on various geo-targeted websites.

Residents of the South Miami area were invited to tour the beautifully appointed facility at the grand opening, held on Saturday, June 27. People received free health screenings and witnessed a dedication ceremony with a live butterfly release, as well as dance performances from a local high school. They also enjoyed tea stations from around the world and snacked on dainty finger sandwiches.

The campaign was, and continues to be, a great success and we are glad to be involved in the creation of such an excellent resource for breast health. For more information about the center and to view the campaign’s landing page, visit www.BaptistHealthBreastCenter.com.