Mad 4 Blog

Sure, it is important to have well-worded and visually appealing ads with strong brand messages. And yes, it is also imperative that these ads reach as much of your target audience as possible for maximum and repeat exposure. But you can put the most wonderful ad in front of throngs of potential buyers and still fail with poor ad placement.

Ad placement can mean a myriad of things depending upon the format of marketing being discussed. For example, website ads should be built into the main framework, such as within a sidebar, so that they show all the time on all pages of the site, regardless of new content. And you’ll want them placed ‘above the fold’—which means that viewers can see them without scrolling down. However, ad placement in a newspaper could mean placing a small ad for your gym next to an article about vitamins, rather than a page-spanning ad next to an article about things that can be done at home to save money.

Sprint recently posted an extremely concise and clever ad on CBS.com. Viewers watching the network’s television shows are exposed to two consecutive 30-second spots on every commercial break. Sprint bought an ad proclaiming they the network helps you get exactly what you want, when you want it—and to prove it, the screen simply shows a click-through button that lets the viewer skip the rest of the ad. This instant gratification associated with the brand name is extremely smart, doing more to make a good impression and convey a clear message in one or two seconds than a full-minute ad might. The problem occurs when this ad comes first in the series of two ad spots. Rather than send the viewer straight back to their program, by clicking (following the CTA) the viewer is merely rewarded with…another commercial. Simply by swapping the placement of the two ads, Sprint’s advertising endeavors could have twice the power.

Similarly, the Associated Content website raised the hackles of its loyal readers when ads were placed mid-article, interrupting their reading flow. In this case, the ads became associated with interruption and frustration—so a viewer’s first impression and relationship with that brand was negative. But while more discreet advertising has its merits, tricky ads (such as invisible links on websites) also never win consumer favor.

Marketing experts must do more than place expensive media buys for amazing creative. They must have a hand in the ad’s placement from unit purchasing to proofing the final result. And of course you’ll want your marketing team to come to your defense against the venue if an ad is inappropriately handled in any context—and prevent future mishaps.

To ensure that you’re getting the best ad placement possible, you should not only confirm that intelligent human eyes or ears land on and approve your company’s ad in every context, but also seek ways to measure the success of various ad placements. While this is easy to do online, you may have to be more clever with other marketing formats. For more on this subject, visit last week’s blog about Tracking and Coding.

For a laugh, you may want to browse this list of Top 10 Unfortunate Ad Placements.

It always makes sense to ask successfully acquired clients and customers how they came to hear about your business. By carefully comparing how well each of your advertising efforts performs, you can bulldoze past a lot of trial-and-error and simply direct your budget toward what works, both in quantitative and qualitative units. For example, if no one’s seen that ad in the newspaper but everyone heard about you from a friend or relative, you may wish to pull your print ads and focus on buzz-generating word-of-mouth campaigns–or even reward former patrons for referring a friend. And if you’re reaching a higher caliber of clientele via brochure than billboard, you’ll certainly want to bring your message down to the smaller scale, which can also cut back cost.

These days, tracking is everything when it comes to building successful campaigns. Online, it’s perfectly easy to determine how a person landed on your page; analytics mark each click-through by its referring links, search engine source, browser type and even the viewer’s physical location—it’s not only effortless, but also automatically built into most website content management systems. But even online there’s always more you can do; when it comes to e-commerce, many shopping outlets utilize codes. Asking buyers to enter a code before they take advantage of a sale helps marketers to track which sales and campaigns were more successful than others, and to help determine if shoppers heard about it from a newsletter, referral or ad. This is why you might see several usable codes available for the same sale, depending on where you hear about it.

In what other ways can coding and tracking be used in your business endeavors? Mad 4 Marketing recently posted job listings on several career search websites. But each posting required us to pay a fee, and since we weren’t sure which websites or which wording would be most successful for attracting the best new teammate, we decided to generate a few different ads. We asked job candidates on each board and posting to reply with a different subject line. This took a little more time and thought, but we were able to see from where we were getting hits, and what kind of prospective employees were nipping the bait. After the first week we cut our ad placement (and cost!) in half and only used phrasing that was clearly expressing our desires to the most qualified candidates.

Another example is Satori’s text message campaign. In 2008, we used a lot of on-the-scene guerrilla marketing to advertise for the newly opening apartment rental community in Fort Lauderdale. We wanted to reach out to those who already lived in and loved the surrounding area of South Florida. At each event (such as street fairs, art shows and the boat parade), we advertised the chance to win six months’ free rent by texting a code to a given phone number. At each event, the code differed. That way, we could see which community event had directed the most participants to our giveaway, as well as which regions or crowds were most interested in Satori. This information turned out to be extremely valuable in later marketing endeavors, such as choosing local ad placement.

The bottom line is that tracking efforts are a smart investment in the future. It means looking past today’s brochure or even tomorrow’s website, toward next year’s entire marketing strategy. Tracking provides you with the tools to always understand and surpass prior tactics–and no matter what, this means that you will ultimately succeed.

Last week, we introduced the premise of using blogs in marketing, and what to do once you have your own blog. In that same vein, this week we are following up with tips for keeping your readers once you have reached out and engaged them in the first place.

Getting Readers to Stay on Your Site

In a world where single impressions are used to measure website results, one might wonder why it’s important to care how long readers actually stay on your site. When it comes to marketing, keeping readers engaged means that you’re increasing their familiarity with your voice and information. By staying on your site, readers are able to connect to the content, which may make them think about your ideas later or want to return (more on this below). You’ll also want visitors to move around on your site, which is why you should always provide links to other areas that might be of interest. For example, if you published a complementary article last month or previously mentioned the topic at hand, you’ll want to refer back to that old post. When readers move through your site, it increases your impression rate click by click–getting you more bang for your buck per visit or guest.

Getting Readers to Revisit Your Site

Why allow readers to have one single good experience on your site when you can encourage them to create a pattern? Readers make pivotal decisions about whether they might want to return to your blog in the first few seconds of landing on it, so inviting them to come back again begins promptly at the start of their very first visit—even with your blog’s title. An easy-to-memorize name will make it easy for one-time visitors to find their way back to you. The look and layout of your blog are also invaluable tools that can influence how the general populace—or your targeted audience—perceives the value of returning to your blog, so don’t skimp on the creative. Remember, you only get one chance to make a first impression.

The next step is to make your content as subscribable as possible by providing easily identifiable links to RSS feed, your newsletter or other forms of content subscriptions; this includes ‘following’ ‘friending’ ‘liking’ ‘fanning’ or other ways to connect with the page. It also helps to flat-out prompt readers to bookmark your hyperlink. Anything that removes the middle step of making your reader remember that your blog exists will be useful, so be sure to try to lock them to a mailing list or feed as soon as possible.

You’ll also want to make your blog extremely user-friendly so that it’s a welcoming and easy-to-navigate space that readers will want to revisit. We’ve previously discussed the importance of user-friendliness on the Web, but there are a few differences when talking about a blog rather than a website or forum. For example, utilize your blog’s sidebar to chronicle past posts, organize content by key words or add a search feature. Don’t just load this valuable space with heavy text and ads; besides, a busy blog will generally overwhelm readers and dissuade them against ever coming back.

Of course, no effort goes so far as introducing frequent, fresh content and enforcing quality control. By providing plenty of new, engaging content (that must, must, must be typo-free), readers will come up with the bright idea to come back again all on their own.

These aren’t stand-alone suggestions; each relates to one another in order to create a plotted process by which readers are easily directed and re-directed to the blog. Much like with all advertising, it takes several interactions or impressions before marketing tactics can truly take hold; and it’s those who have been most often exposed to your messages who are likely to convert to customers–and spread the word.

In 2009, Hulu.com caused concern with investors when advertisers were not lining up to buy slots alongside the premium streaming video content of the site. Despite a strong surge in traffic and viewership that same year, competition from other video websites and Hulu’s relative newness on the scene led advertisers to remain cautious.

However, halfway into 2010, advertising on Hulu is not only flourishing, but also undergoing revisions in order to provide more targeted commercial experiences. For example, viewers may choose to watch one longer commercial and then view their video without interruption. Or, they may choose between 2-3 themes to view during commercial breaks that occur at regular intervals, much like advertising during traditional television broadcasts. Providing viewers with options helps Hulu gauge what format their followers prefer, and offer advertising encounters that adhere to those expressed choices. Viewers may also be less annoyed by their television interruptions when they feel they have some say in the way advertising is presented to them.

Unlike television commercials, online video viewing provides a much better idea of how many eyes are actually landing on ads—the numbers are much more traceable and can be broken down by hits, replays and other factors. But that doesn’t mean advertisers are in a hurry to convert formats, even to save money. Many companies would still rather throw big bucks at television advertising than pay more per given, engaged viewer online.

But Hulu hopes to take advantage of the TV/Web differential by tailoring its content to viewers in an effort to get advertisers greater bang for their buck, further antiquating the advertising notion that more eyes equals more buys. They mean to do this by really utilizing the interactive element that is also unique to ads on the Internet. Not only does Hulu allow viewers to often choose from the outset what type of advertising experience they prefer, but the website also recently added an instant-feedback system. At first, this feature was designed to show two options: thumbs up or thumbs down. Currently, a bar at the top of each commercial asks, “Is this ad relevant to you?” Viewers may choose yes or no. To further focus advertising, Hulu may also provide short surveys that viewers can fill out in lieu of seeing any ads at all during their playback.

By asking viewers what kind of advertising experience they prefer and allowing them to watch ads only for products and services that are most relevant to their lifestyle, Hulu can assure advertisers that although online ads may not cast the same broad net as television ads, at least they can narrowly focus who is seeing them—and provide advertisers with a much better return on their investment, with a higher chance of conversions, by reaching out to those most likely to need or want what they’re selling. Smarter advertising—not merely more advertising—continues to be the trump card that online formats hold over conventional television broadcasts when it comes to video-adjacent advertising.

When it comes to online marketing, the main touchstone for success is user-friendliness. An obvious example is e-commerce websites, which must make it as easy as possible for visitors to complete transactions from first search to shopping-cart check-out. But every website—from static information pages to dynamic social media forums—must ensure that readers can quickly locate what they’re looking for—be that a desired product, specific factoid or overall experience. All it takes is a moment of confusion or distraction, and visitors are just as likely to click away and take their business elsewhere.

Sitemaps and very clear menus can also help with user-friendliness. Speed (in terms of fast page loads), navigational organization and clarity of layout are also vital. Even the most engaging content must be edited and streamlined to ensure that virtual passersby don’t move right along, because this generation’s ‘window shoppers’ increasingly refuse to jump through hurdles to get what they’re seeking on the Web. In a nutshell, the main tactic is to get visitors from Point A (their landing page) to Point B (the intended conversion) with as few clicks—and as little frustration—as possible.

Recently, profitable partner sites Catster.com and Dogster.com underwent makeovers in order to improve user experience. Even though these two popular sites had no shortage of traffic, realizing that they could absorb even more by enhancing appearance and services led to a complete overhaul of the pet-friendly websites. While the old adage states not to fix things that aren’t broken, this attitude has no bearing when it comes to the Internet. In this case, the sites took initiative based on perceived needs, and noted a full four percent of new traffic coming from iPhones thanks to improvements in small-screen usability.

On the other hand, when does too much become too much? These days, it seems that whenever users discover a glitch or imagine an upgrade, they increasingly expect their favorite websites to predict unprecedented solutions and implement complex programming changes overnight (see: Facebook). Web managers can spare a few headaches by anticipating user needs well before they clamor for change. Strategies include extensively testing the appeal of upcoming features, and keeping abreast of return activity rates. Of course, nothing will ever usurp the time-tested method of trial and error.

And then there’s the good ol’ Suggestions Box. Be proactive: ask users to tell you what they want—before they come around to inform you in the form of a complaint. For marketers, this is doubly beneficial: feedback can be used to help target what users really want, which can influence the success of future campaigns. It’s not rocket science; it’s just basic smart marketing. It’s safe to assume that users are seeking, at minimum, consistent demonstration of your willingness to improve.

With every website, there’s always room for improvement when it comes to usability. Any site that considers itself a finished product rather than an organic process is already on the fast-track to failure—or, at the very least, can look forward to its users becoming a lot less friendly.

Women are responsible for 85% of buying power. In fact, American women spend about seven trillion dollars per year. So if you think you do not need to dedicate time and money to address women in particular with your products and services, then you might as well be throwing money out the window.

Mad 4 Marketing can put those dollars to better use by devising advertising tactics specifically geared toward women. As a woman-owned and women-run marketing agency with an eye on the trends of gendered buying, we believe we know a thing or two about marketing to women. Here are just a few helpful tips:

Market to Women in a Modern World

One commonly made mistake is when companies assume that marketing to women means separating them according to attributes that were outdated about a century ago. Obviously, women are not black-and-white cookie-cutters of one another—and they should never be pandered to as stereotypes. Remember, women aren’t all mothers and housewives. Even though they make purchasing decisions for men and children, they have their own unique standards and don’t want to be addressed as conduits to the men and children in their lives. In fact, treating all women like Susie Homemaker can actually dissuade a female audience from working with your business. Women don’t just want kitchen appliances and pink products and handsome male models. When you market to modern women, you have to keep in mind relevant, recent analytics about what women are responding to in advertising and how they think about their purchasing power. Relying on research rather than creating a caricature of your female audience is essential.

Think About How to Market to Women – Not What

There is no need to market different products to men than to women. Assuming that a woman wants a silver minivan while men want a blue sports car means that you are alienating large segments of the population. Instead, marketing must simply speak in a certain way to its intended audience. The fact is that women communicate differently than men. Within creative, women want to see organization; for example, they are more likely to buy from a website that is easy to use than their male counterparts, who may linger longer on a less-organized site. Women also like strong, appealing visual design and are more affected by aesthetics than men, who may zero in on the product specs. Contrarily, women like to know about value rather than attributes. Most importantly, women want to build a relationship with your brand. Creating an ongoing bond—such as through membership or rewards for return business—may encourage the female buyer.

Since its inception in 1992, Mad 4 Marketing has focused on keeping the female perspective in mind, and we consider ourselves experts in marketing to women. The company devotes ongoing energy and resources to understanding how women think about buying and investing. Contact Mad 4 Marketing to learn how our insight about marketing to women can help your business grow like MAD.

A few weeks ago, we talked about Viral Marketing for Websites. But viral marketing, the art of using word-of-mouth buzz to spread your brand, can be used for more than interactive marketing; in fact, it has endless possibilities in the world of business. Here are a few popular examples you can use to inspire your own viral marketing strategies:

Movies:
• Blair Witch Project – This 1999 movie was produced on an extremely low budget. To get the most from their marketing investment, moviemakers hyped the film as footage from a real event. The intrigue caused by this theory, and the consequential debate over its authenticity, skyrocketed its popularity both before the movie came out and while it was in theaters.
• Cloverfield – In 2008, this scary movie showed teasers in its ambiguous trailer, which did not state the movie’s title or plot. This mystery instigated hype and drove curious throngs to the movie’s website for more information. Characters in the film each had their own social networking profiles, and companies mentioned in the film were also given their own websites, so that fans could investigate further.

Television
• Mystery Science Theater 3000 – When this show originally aired in the 1980s, fans had limited access to live viewings. However, at the end of each episode, they were encouraged to make videotape copies and pass them along to friends. The closing credits told viewers explicitly to “Keep circulating the tapes!” This encouraged hand-to-hand marketing and conversation about the show.

Web
• The Big Word Project – This project invited participants to submit their websites and blogs as entries in a “new” dictionary. Each entry linked a word to one definitive web page, which encouraged web participation via free promotion.
• The Mike O’Meara Show – Podcasters participated in an extensive viral campaign on Facebook, encouraging fans to visit their website to download and share radiocasts of the show. A click-through link made the message accessible.

Business
• The Pyramid Scheme – This widely used business technique spans many industries. Participants “higher” in the pyramid directly benefit from the success of those “lower” in the pyramid, which encourages members to recruit new candidates and allows incentives to flow seamlessly throughout the system as a reward for each person’s continued success in the viral marketing effort.
• Burger King – After a popular television commercial aired showing a man making a chicken do various outrageous activities, a website was launched where visitors could make a man in a chicken suit perform various actions, such as dancing and cartwheeling. This interactive campaign was so popular, it ran from 2004-2007. The tag line stated “Chicken the way you like it.”
• Blendtec – The speed and strength of this line of blenders is demonstrated by YouTube videos in which founder Tom Dickson blends various ordinary items. Viewers can comment on the results and share these videos with friends.

Rebranding can breathe new life into a business and attract new customers. It can also help keep your company current with trends in the marketplace. In 2008, InterMedia became Mad 4 Marketing, so we are definitely familiar with the hurdles of designing, building and exposing a new brand. We know exactly how tricky it can be to spread the word, establish key messages and ensure client retention. But with today’s digital marketing options, rebranding is made even simpler with the help of a few key strategies.

Cost-Effective, Automated Rebranding

First and foremost, using the Internet to establish rebranding is an incredibly cost-effective way to make many people aware of the change. You’ve already got the real estate to advertise it: your own website. Naturally, you don’t want visitors to arrive at your address one day and see that there’s been a complete overhaul. They’ll probably assume they’re in the wrong place and leave altogether. So in weeks and months prior to your rebranding, be sure to let visitors know what they can expect down the line.

Changing your website address entirely? You can retain some of your presence online by setting up an automatic redirect from your old site to your new site. Or, you can leave the old website up but change the homepage to explain where you’ve moved and why. Letting readers click through manually can make an even more solid impression, while providing necessary information. Remind them to also change their bookmarks and links!

Keywords and Consistent Messaging

Today, many businesses earn referrals and acquire clients directly through their website. Naturally, you don’t want to sacrifice your strong online presence or lose incoming traffic when you change your content or location. The only way to combat this is to have an advance plan for SEO. As a large part of your rebranding efforts, remember to target words and phrases that can be used throughout all advertising efforts and tied back into Pay-Per-Click (PPC). Researching effective keywords may take some trial and error as you watch how traffic lands on your new site’s pages. Then you can adapt your PPC investments accordingly to keep your new website at the top of search engine lists.

However, by evaluating where traffic comes from and how it moves through your old website in the months prior to your new brand’s launch, you should be able to deduct which keywords should be carried over, what should be ditched and which content should be carried over directly to your new page—with a change of names, of course. Careful analytics before and after your rebranding process will help you utilize the strongest possible keywords to grab online traffic and express your new message to all visitors.

Using the Power of Links

Aside from keywords and targeted content, another quick way to loan strength to your new page is to build link connections with influential websites. By having many pages linking to your site, especially heavily populated websites, you’ll not only receive direct references from those locations but this will also cause search engines to rank your website higher by association. Once again, web analytics play a large role in this process. You can track who’s been landing on your page and from where to determine all of the major sites who link to yours. Rebranding is a great excuse to reach out to everyone who used to link to your old website and asking them to update their links–while announcing your rebranding initiative.

Of course, it’s also a good time to make new connections and develop contacts online. Figure out which websites might be interested to hear about your rebranding and provide them with all necessary information to promote you. A great way to encourage promotion is to offer a link exchange with them, so that your website is returning the favor to help strengthen them. You may want to come up with other incentives for this kind of partnership, or directly purchase a link. Powerful websites may take your offer more seriously if you begin by linking to them first as a show of good faith. Linking without reciprocation to relevant websites may make them take notice of your page organically while they’re doing their own analytics follow-up.

The most important piece of advice to remember is to be patient. As with all steps in the rebranding process, gaining a solid footing online through redirects, links and keywords may take time. But by utilizing available web analytics and other resources–including your own contacts and existing website–rebranding your business can be much more efficient and affordable.

Your website may serve as a full-service e-commerce interface through which you sell products and services. Or it may simply be a place where people can learn more about your business. Either way, viral marketing can help you increase website traffic––and therefore brand awareness and sales––at a very low cost, with minimal effort.

What is Viral Marketing?
The phrase ‘viral marketing’ refers to almost any means of using word-of-mouth campaigning to pass along your message. Typically, marketers target individuals or groups who are likely to pass along or share a given campaign message. For example, a funny YouTube video is likely to be shared with friends and it is easily forwarded to colleagues; therefore, putting your business message in this format and getting it out to people who are likely to share it with others can create a big buzz for your brand with little effort. In many cases, key message sharers may even be given incentive for their efforts. Many contests which are hosted online offer extra entries or added prizes for fellow bloggers or website owners who use their own forum to promote the contest.

How Can Viral Marketing Promote My Website?
By making your website the centerpiece of your viral marketing campaign, all of your advertising efforts will have one single call to action: visit us online. Although it can be coupled with other media to really strengthen your campaign, online viral marketing is key for websites because viewers of your message will be able to click straight through to your web address once they’ve interacted with your ad. Once your audience is at your website, they can further engage with your brand or even complete transactions.

The best part is that even non-conversion visits can help you strengthen your website’s presence, because increased traffic to your page and more interaction with it will make it rank higher organically in a search engine, such as Google. When your rank rises, your website will be even easier to search and locate for people who are specifically interested in what you have to offer. This begins a cycle of increased traffic begetting increased traffic, which will ultimately impact your website’s success. Because such little cost is needed in the first place to initiate a viral marketing campaign (compared to other online marketing tactics such as a pay-per-click campaign) it’s easy to achieve high ROI.

What Comes Next?
Viral marketing campaigns may occur organically. Sometimes a website becomes an overnight sensation with very little work on the part of its owners. But that’s not something you can rely on when planning to put your business online. One of the best things about viral marketing is the fact that it’s completely accessible to everyone, and you don’t even need a ton of insider information to kick off your campaign. All you need to do is create an easy-to-use website, and then utilize social media tools that you probably already know, such as business-relevant discussion forums and Facebook.

However, to ensure that your efforts have a huge effect, you may want to consider a professional viral marketing team. These experts can help you come up with the unique creative needed for this kind of campaign to launch. Viral marketers are also familiar with a myriad of potential vantage points from which to target and approach your audience, to keep your message moving. This team of professionals can not only determine where your efforts will have the biggest impact, but they can also help you collect and analyze the results of your campaign. By tracking responsiveness and user data, you can sharpen and hone your viral marketing strategies. This will enable you to build even stronger platforms in the future.

Curious to learn more about viral marketing? Ask Mad 4 Marketing how we can help you create a buzz about your business without breaking the bank.

Many companies put entirely too much information on their homepage because they have heard that it is good for Search Engine Optimization. Unfortunately, it is not only a bad SEO practice, but it also scares away any visitors that reach their website.

People go to the web looking for easy access, speedy and to-the-point information.  The internet has become a time efficient alternative to visiting the library, pulling numerous books off the shelves and reading through pages and pages until a person finds that one paragraph they need. With this shift in culture and the ease of access to information, the attention span of the average person has decreased significantly and the design of your website should bear this in mind.

To retain a web visitor’s attention, keep them on the page, and make them want to take the next step by reaching out to you, you must keep it simple, stupid!  If you put too much information on your page, the visitor is going to get full and jump off your page. Remember – the back button is always just one click away. You really want to tease the web visitor with the highlights that your company can offer, which will encourage them to act now for more information.

It’s just like the beginning of any kind of relationship–you wouldn’t tell your whole life story on the first date now would you?  If you did, I guarantee your date would feel so overloaded with information, not remember anything you told them and probably never call you again.  You have to communicate your key messages and if you present it in the right way, they will keep coming back for more!  Closing the deal will be a piece of cake with the right tools.

So, please, please avoid information overload on the web and of course in your dating life as well .

PR: wait… I: wait… L: wait… LD: wait… I: wait… wait… C: wait… SD: wait…