Your Roadmap to Customer Satisfaction – Every Time

Sometimes, what we really need is less of a GPS, more like an Uber (so we can just kick back in the backseat and answer those emails along the way, without sacrificing any time, distance, or pertinent business priorities).

Ask and Ye Shall Receive – Ad Feedback

On the heels of this article, which explains how uses surveys to gauge an audience’s opinion on ads, comes a recent story out of Australia. The down under nation’s Advertising Standards Bureau (ASB) is dealing with less-than-positive feedback on its published content. But not only is this feedback negative, it’s also out of left […]