by Chris Madsen | Aug 1, 2021 | Design, Marketing, Tips
Try as it might, artificial intelligence hasn’t managed to fully replace real people when it comes to customer service. In fact, customers continue to report frustration when they’re forced to engage with chatbots in the course of seeking assistance online....
by Chris Madsen | Jul 6, 2021 | Design, Marketing, Tips
It might sound baffling to suggest befriending a rival business. It’s certainly uncommon in smaller markets where just a handful of companies are competing for all customers. In those cases, the question is: Why? The very idea of friendship implies trust. But in...
by Chris Madsen | Apr 27, 2021 | Design, Marketing, Tips
Whether you’re making an important internal presentation to colleagues or external presentation to potential clients, a good set of slides can make or break you. That’s true no matter how good your pitch is or how polished your talking points might be. And it’s even...
by Chris Madsen | Mar 14, 2021 | Communication, Design
In 2020, we were all still adjusting to the new world of remote working, virtual meetings, and Zoom. But this year, everyone has settled into their new routines and technology of choice. For 2021’s conference season, industries have fully integrated their...
by Chris Madsen | Dec 16, 2020 | Design
Will you be ready to rebrand in 2021? If the idea of “rebranding” sounds overwhelming, consider the work you’ve already done this year while you were trying so hard to accommodate the changing needs of your investors, vendors, partners, clients, or consumers....
by Chris Madsen | Dec 6, 2020 | Design
It’s the year of telecommuting, teleconferencing, working from home. People of all ages, in every industry, have adapted to completing tasks online from 9 to 5. Even kindergarteners are expertly logging on to their laptops, signing in to their screen-sharing...
