Reputation Management: What Are You Missing?

Reputation Management: What Are You Missing?

Do you know how your brand is perceived by the general public? Is that different from how it’s perceived by your target audiences? Is it the way you’d like it to be perceived? Do you easily follow shifts in attitude toward your company, products, or services? Do you...
Tips for Befriending Your Competitors

Tips for Befriending Your Competitors

It might sound baffling to suggest befriending a rival business. It’s certainly uncommon in smaller markets where just a handful of companies are competing for all customers. In those cases, the question is: Why? The very idea of friendship implies trust. But in...